Shipping/Return Policy

All rugs are made to order!

Duty: International orders may be subject to additional duties or customs taxes that are imposed by their countries. Fire Rugs cannot predict the amount of these duties or whether they will be collected by the carrier upon delivery.

Shipping policy

Fire Rugs Ships Internationally!

We ship worldwide! Be advised that most other countries will charge VAT or duty to be paid upon delivery. Fire Rugs does not collect and remit the duties on your behalf.

Due to the increased demands of Fire Rugs, each order can be expected to arrive within 6-9 weeks.

Returns and exchanges

Fire Rugs has a no return/refund policy.

Please reach out to our support team at

All sales are final. No refunds can be given once your order is placed.