FAQ

Got questions? Tap to expand and get the full scoop on custom rugs, shipping, glow yarn, and more.

ORDERING

Everything currently available is listed on this website. For custom rugs, wait for our next batch

drop. To order a premium custom rug outside of batches, email firerugs@gmail.com with

your design, size, and details.

Premium rugs come with:

• Glow-in-the-dark yarn

• Rhinestones

• Fringes, pull-apart features, or 3D shape sculpting.

• Live progress updates

• Faster production (1–2 weeks)

• Free delivery

Pricing depends on:

• Rug size

• Design complexity

• Material choices (e.g., glow yarn, rhinestones)

• Delivery timeline

SHIPPING & PRODUCTION

We ship worldwide. U.S. shipping is free, and international shipping is discounted.

Batch orders: 6–8 weeks

Premium rugs: 1–2 weeks

DESIGN & CUSTOMIZATION

Yes! You can send your design or request a custom one for an additional design fee.

Yes. We accept bulk orders (discounted rates) for events, retailers, and creative campaigns.

Email firerugs@gmail.com to get started.

MATERIALS

Our glow yarn, Lüm, is a patented material developed exclusively by Fire Rugs—and it’s the

only glow-in-the-dark yarn made specifically for rug tufting. Available only in our store, Lüm

is made using phosphorescent pigments infused into premium acrylic fibers, allowing it to

charge under light and glow for 5–8 hours through the night. It’s vibrant, durable, and a

signature element in many of our premium pieces.

MAILING LIST

Joining the list gets you:

Exclusive alerts when custom rug batches open

First dibs on new drops

Discounts and special offers before anyone else

No spam—just the good stuff.

ABOUT FIRE RUGS

All premium rugs are handmade by Arjang Mahdavi in Los Angeles, CA. Batch rugs are

produced by our trained assembly line for quality and efficiency.

Follow us on Instagram and TikTok, or subscribe to our mailing list for exclusive early access.

COLLABORATIONS

Yes! I’ve worked with brands and creative agencies. Email firerugs@gmail.com to connect.

Possibly. I don’t give free rugs for promo, but I’m open to unique collaborations with the right fit.

BEYOND RUGS

Yes! Through Tuft Academy, I teach rug tufting and how to go viral online. Our first group hit

7M+ views. Includes weekly group calls and unlimited 1-on-1s. Learn more here

Some do! I use a custom-developed yarn called Lüm, which glows for 5–8 hours after charging

under light.

Not at all. I also design couture plush fashion under the X2C collection, using abstract stuffed

animal art to create sculptural, hand-sewn statement pieces.